Terms and conditions

Welcome to https://pezojewels.com/, also referred to as “we, this website, us, our, https://pezojewels.com/, and https://pezojewels.com/.” Our beautiful collections of silver and Swarovski jewelry are elegant, timeless, and fabulous. Our collection features an eclectic mix of sleek feminine designs with numerous customization options. Each piece is handcrafted and customized to your satisfaction. To learn more about us, please visit our About Us section.

Terms of Use and Sale

This document outlines the terms of use for https://pezojewels.com/ and the terms of sale for goods and services procured through this website. It is an electronic record under the Information and Technology Act, 2000 (Act 21 of 2000), and does not require a physical or digital signature. By using this website, you agree to the terms and conditions outlined here. Please check this page regularly for updates.

Access

Access to https://pezojewels.com/ is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We are not liable if the website is unavailable at any time or for any period. Occasionally, we may restrict access to some parts or the entire website.

Linked Sites

This website may contain links to other websites (“Linked Sites”), which are not operated by https://pezojewels.com/. We have no control over the Linked Sites and accept no responsibility for them or any loss or damage arising from their use. Your use of Linked Sites will be subject to their terms of use and service.

Jurisdiction

By using https://pezojewels.com/, you agree to submit to the jurisdiction of the courts or tribunals in Kolkata to resolve any disputes related to the usage or access of this website.

Intellectual Property, Software, and Content

All intellectual property rights in the software and content (including photographic images) available on this website are owned by this website or its licensors and are protected by copyright laws and treaties worldwide. You may store, print, and display the content for personal use only. You are not permitted to publish, manipulate, distribute, or reproduce the content in any format without our permission.

Prohibitions

You must not misuse this website. You are prohibited from committing or encouraging criminal offenses, transmitting malicious software, hacking, corrupting data, causing annoyance, infringing on others’ rights, sending unsolicited advertisements, or affecting the website’s functionality. Violations will be reported to law enforcement.

Terms of Sale

By placing an order, you offer to purchase a product subject to the following terms and conditions. All orders are subject to availability and price confirmation.

Eligibility

Use of this website is available only to those legally able to enter into a contract under the Indian Contract Act, 1872. If you are under 18, you may use this website only with the guidance of a parent or guardian.

Contract

When you place an order, you will receive an acknowledgment email confirming receipt. This email does not constitute acceptance of your order. A contract is formed only when we email you confirmation of dispatch.

Pricing and Availability

We strive to ensure all details, descriptions, and prices are accurate. If an error in the price of ordered goods is discovered, we will inform you and offer the option to reconfirm or cancel the order.

Payment

Upon receiving your order, we carry out standard authorization checks on your payment card. Your card will be debited upon authorization. The funds received will be treated as a deposit until the goods are dispatched and a confirmation email is sent.

Shipping and Delivery

Our goods are crafted with extreme precision and labor, typically requiring around 4 to 5 weeks to prepare your order, depending on your purchase. Therefore, we do not guarantee a fixed delivery time as it varies by product. However, you can generally expect your goods to arrive within 5 to 6 weeks of placing your order. Dispatch times may vary based on availability and are subject to delays caused by couriers or unforeseen circumstances (force majeure), for which we are not responsible. The estimated shipping time within India is 3 to 5 days. For this agreement, “shipping” includes all modes of transport, including land and air.

Exchange, Returns, and Refunds

We have a no return, refund, or exchange policy. However, if you receive a damaged item, please notify us immediately upon receipt. We will arrange for its collection and repair. We offer one complimentary repair and polishing service for the 92.5 silver jewellery. Following this, a nominal fee will be applied for any subsequent repair or polishing requests.

© 2026 All Rights Reserved By PEZO Jewels